Delivered live on Zoom or in-person, Custom Training brings Volunteer Toronto’s knowledge and expertise to your team of volunteer leaders, managers and coordinators.
These sessions are great learning opportunities for regional/provincial chapter meetings and conferences. They are ideal for organizations new to volunteer engagement strategies and leading meaningful inclusive practices.
Training Options
Custom Training
Menu-Based Training
1-hour training session topics from the set list below
Maximum of 3 topics (3 hours) per booking
$200/hour, up to 3 hours total
Training session adapted to the needs and realities of your organization or group
Includes consultation call to learn more about your needs
How do you plan for, engage, and support volunteers effectively? Following the Volunteer Management Cycle is a great place to start. Learn all the steps in this session.
Legislation & Policy
Is your program following the rules? Learn about the 5+ laws that affect volunteer management and how your program can remain compliant with effective policies and procedures.
Staff Buy-In
How do you get your colleagues on board with volunteer engagement? Discover the messaging and tools to encourage staff to better engage with volunteers.
Volunteer Program Evaluation
Learn the basics of program evaluation to help you identify where - and how - to grow your volunteer program and embrace strengths.
Ontario Human Rights Code and Volunteering
The Ontario Human Rights Code protects Ontarians from discrimination. Explore your obligations around volunteer engagement, access and inclusion.
Volunteer Recruitment
Getting volunteers engaged with your organization is the first step to creating and maintaining an amazing volunteer program. Learn about a variety of techniques to connect with and recruit volunteers of all kinds.
Position Design
Creating position descriptions can help you attract – and retain – great volunteers. Learn how to design your volunteer positions with risks, retention and recognition in mind.
Screening Volunteers
Do you know the 10 steps for volunteer screening? Learn how to ensure your volunteers are the right fit for the role and your organization, from application to interview to selection.
Criminal Record Checks
Are you asking every volunteer to get a criminal record check? Learn about how, when and why you ask for criminal record checks and/or vulnerable sector checks from your volunteers.
Orientation & Training
Learn where to start when orienting and training your volunteers, and how to keep them learning to ensure volunteers can safely and effectively perform their duties.
Volunteer Supervision & Support
Supervising volunteers ranges from hands-on support to regular check-ins. Alongside performance coaching, you can ensure volunteers continue to succeed.
Volunteer Boundaries
Learn about the four types of boundaries you need between volunteers and others and explore the tools you need to ensure effective boundaries.
Dealing with Difficult Volunteers
What makes a volunteer "difficult?" How can you guide them on the right path? Learn how to deal effectively with those challenging volunteers, plus explore the proper steps of volunteer dismissal.
Volunteer Retention
Once you’ve brought on great volunteers, you need to find ways to keep them motivated. Learn about the barriers to retention as well as new ideas for keeping your volunteers engaged.
Volunteer Recognition
Meaningful recognition goes a long way to keep volunteers engaged, motivated and making an impact. Learn how to recognize your volunteers in effective, inexpensive, far-reaching and virtual ways.
Event Planning for Volunteer Managers
As a leader of volunteers, you may be responsible for event planning, implementation and volunteer support. Explore the entire event planning process to prepare you for event success.
Volunteer Dismissal
Firing, terminating or dismissing a volunteer is never easy. Learn how to setup your volunteers for success, avoid dismissal, and follow the right process if firing a volunteer is necessary.
Fundraising Essentials for Volunteer Managers
Fundraising is an important part of non-profit work. In this session, explore the various realms of fundraising, including building a culture of philanthropy with your volunteers and articulating your role in community engagement.
Volunteer Engagement Strategy Development
Volunteerism keeps changing. Effectively developing a strategy for your volunteer engagement approach can help you understand and stay ahead of shifting trends. This session explores the past, present and future of volunteer engagement to help you stay prepared.
Dealing with Difficult People in the Non-Profit Sector
What makes a volunteer or client "difficult?" How does the non-profit context help us understand challenges people might face? This session will help you learn how to deal effectively with challenging interactions and scenarios you might encounter.
Decent Volunteerism
How can you promote decent volunteerism and foster decolonial approaches to recruitment and screening? In this session, gain insight on incorporating anti-racist and decent work practices into your volunteer engagement approach.
Multigenerational Considerations for Volunteer Management
Every generation interacts with volunteering differently. This session explores the data, anecdotes and trends of each generation of volunteer to help you prepare and succeed.
